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IT JOB READY PROGRAM

Helpdesk Support and Networking (Microsoft Azure)

IT JOB READY PROGRAM

Helpdesk Support and Networking (Microsoft Azure)

Learn the process of providing information and support relating to company information as well as information regarding the products and services of the organization to the end-users/customers.

Help desk support is planned to provide technical support to the customers as well as to internal users with information. It is offered through various networks such as toll-free numbers, websites, email, physical location, etc. It is known as the central point of contact helping information flow from the point of issue to the appropriate authority.

Being vital in the IT workforce, help desk support helps a business run smoothly and keep the business up-to-date. The specialists in this field have a great understanding of information security within user devices and systems.

Companies are always in need of such professionals and with our help; you can get the job you are fit for.

Module

  • Windows Server (AD Users, Groups, Shares and GPO)
  • Email Exchanges (G-suite & 365 - User and group Management, Sharepoint and Teams)
  • Ticketing (Zoho, Zendesk and Servicenow)
  • Hardware Troubleshoot
  • Software Troubleshoot
  • Azure Fundamental Certification
  • Basic Networking and troubleshooting
  • Resume Writing and Interview Skills

Help Desk Support

Register online

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